Different airlines have different standards for carrying electric wheelchairs on an airplane, and even within the same airline, there are often no uniform standards. Here is the case section:
1. What kind of services do passengers with electric wheelchairs need to fly?
The boarding process for passengers carrying electric wheelchairs is roughly as follows:
When applying for wheelchair service when booking tickets, you generally need to note the type and size of the wheelchair you are using. Because the electric wheelchair will be checked as luggage, there are certain requirements for the size and weight of the checked electric wheelchair. For safety reasons, it is also necessary to know the information of the battery (currently, most airlines stipulate that the battery energy value of electric wheelchairs is higher than 160, and it is not allowed to board the plane) to prevent the wheelchair from catching fire or self-exploding. However, not all airlines allow passengers to apply for wheelchair service during the booking process. If the manual wheelchair service option is not found in the booking system, you need to call to book.
2. Arrive at the airport at least two hours in advance for check-in. Generally, foreign airports will have a dedicated service desk for wheelchair passengers, and domestic airports will check in at the service desk in business class. At this time, the staff at the service desk will check the medical equipment carried, check in the electric wheelchair, and ask if you need a wheelchair in the cabin, and then contact the ground staff to change the wheelchair at the airport. Checking in can be a hassle if wheelchair service is not pre-booked.
3. The ground staff will take the wheelchair passenger to the boarding gate and arrange priority boarding.
Precautions for taking an electric wheelchair on an airplane (1)
4. You need to change the wheelchair in the cabin when you arrive at the door of the cabin. In-cabin wheelchairs are generally placed in the aircraft. If passengers need to use the toilet during the flight, they also need in-cabin wheelchairs.
5. The assistance of two staff is required to move the passenger from the wheelchair to the seat, one holding the passenger’s calf in the front, the other placing his hands under the passenger’s armpit in the back, and then holding the passenger’s back. arms and avoid touching sensitive parts of the passenger, such as the chest. This also makes it easier to move the passenger to the seat.
6. When getting off the plane, the disabled electric wheelchair passenger needs to wait until the next one gets off. It also requires staff to move passengers to wheelchairs in the cabin, and then change airport wheelchairs at the cabin door. The ground crew will then take the passenger to pick up his wheelchair.
Post time: Nov-13-2022